Fiber Optic Internet Access Upgraded
In recent days it came to the attention of the Community Manager at Las Mañanitas that the fiber optic boxes which provided fiber optic internet service to individual Units were at full capacity. As you can see in the picture from Phase III, there were no open ports available. It turns out that the boxes in all three Phases were at capacity and no new fiber services was available to anyone who wanted to upgrade.
A few months ago, a Property Manager for one Phase iI Owner contacted Telmex and was told there was "nothing they could do," Because this situation prevented Owners from upgrading their internet service to the more stable and faster service, the HOA was notified and interceded.
With an order for upgraded service from only one Unit, Telmex was, how shall we say this? .... slow, perhaps even reluctant, to make the investment in adding new boxes. The HOA reached out to all Owners, compiling a list of those who wanted the better service, By aggregating a few orders in this way, we persuaded Telmex to expedite their plans to add capacity here. And on _________, they did install the the new capacity.
<< ADD PICTURE OF THE TELMEX WORKERS ADDING THE NEW BOXES ... OR AT LEAST A PICTURE OF THE NEW BOX, SHOWING SOME OPEN PORTS.>>
Telecom service is something each Unit manages privately. But sometimes, the HOA can
about the complex demand on private contacts and agreed on increasing the capacity for the boxes. Now, in the following 2-3 weeks Telmex will be working on this change. After that, each unit will be able to upgrade to fiber optics. Telmex might do it without you asking them, but reaching out to them might be better.